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FAQs

HomeFrequently Asked Questions

Get the information you need, without the guesswork.

We know that clear information makes all the difference, especially with disposal solutions. Below, you’ll find simple answers to common questions we get asked, and we also invite you to reach out if the information you need is not included here.

14 Yard

14 Yard

20 Yard

20 yard

30 Yard

30 yard
What disposal services do you offer?

We specialize in roll-off disposal bin rentals for a wide range of projects, including home renovations, construction, landscaping, cleanouts, roofing, and more. Our team will deliver the bin to your site and then handle hauling it away and properly disposing of it once your project is complete.

How are you different from other bin rental companies?

As a locally owned and operated business with deep roots in the area, we pride ourselves on providing reliable, honest, and punctual services. We have three generations of experience in the waste disposal solutions industry, and we make the process as convenient as possible for our customers, with flexible scheduling and a wide range of ergonomic bins to choose from.

What areas do you serve?

Our team is proud to provide services for property owners and project managers in the Collingwood area, including Wasaga Beach, Meaford, Stayner, Creemore, and Clearview, as well as customers in the Blue Mountains.

What kinds of customers do you work with?

We serve a wide range of clients, from homeowners with DIY projects to contractors managing construction debris. Landscapers, roofers, property managers, and many other professionals use our bins for projects large and small.

What are your business hours?

We are available to assist you Monday through Saturday from 5:00 AM to 8:00 PM. We are closed on Sundays.

How do I get a bin rental quote?

You can call our office directly at (705) 888-3372 or fill out the online contact form, and a member of our team will reach out to you. We will discuss your project details, give you our recommendation for bin size, and provide a price estimate for your bin rental.

Is your company licensed and insured?

Although we are not a municipal collection service that requires a license to operate, we are fully insured for your peace of mind.

How long will it take for my bin to be delivered?

Prompt service is a priority for our team, and we do our best to accommodate your schedule. We do recommend contacting us as soon as you know you will need a bin to ensure you get the best possible drop-off time and date.

What size bins do you offer?

Our sizes include 14, 20, and 30 cubic yard roll-off bins. When you contact us, we will discuss your project and recommend the right size for your specific needs.

Why does an ergonomically designed bin matter?

Our bins are designed for user convenience and include a lower side or easy-access door to make filling your bin easier and more comfortable.

How long can I rent a bin?

We offer flexible rental agreements, so your timeline can be customized to suit your project. We’ll discuss your estimated timeline during your booking, and if your needs change, we will do our best to accommodate them.

Where do you place the bins when they are delivered?

Our team will work closely with you to determine the best location for your rental bin, ensuring easy access for loading while also prioritizing safety and compliance with local space restrictions. A flat, even surface is best, and our team can help you decide what area meets the placement requirements for the particular bin you are renting.

What kinds of waste can I put in my bin?

The bins are designed to accommodate a wide range of waste, including construction debris, household junk, roofing materials, wood, and landscaping waste like soil.

Is there anything I can’t put in my bin?

Yes, there are restrictions on what can be safely placed in the bin. Hazardous materials, liquids, and specific toxic waste are not permitted. We encourage you to outline what kind of waste you expect to be dealing with during your booking call, and contact us if you ever have any questions about whether a material can be placed in the bin.

Do I need separate bins for construction and household waste if my project will generate both?

Generally speaking, our bins can handle mixed loads. However, separating heavy materials like concrete or clean fill is sometimes the more cost-effective solution for a project. Our team can advise you on the best course of action before you book your bin(s).

Where does the waste go after you pick up the bin?

After collection, the contents are hauled away for disposal at the proper facility. We follow all ethical waste management practices to ensure materials are handled responsibly and in compliance with local regulations.

Can I use the bin for heavy waste like concrete?

Yes, our bins can handle heavy loads. We will advise you on the right size for your materials, and we may also advise you to fill the bin to a lower level so that it is within weight limits and transport regulations. Be sure that you convey what type of heavy material you will be loading and how much you anticipate the project will generate before booking.

What do I do when my bin is full and ready for pickup?

Just give us a call at (705) 888-3372 to schedule a pickup. Our team will arrive on time and haul away the bin for proper disposal.

Can I change my pickup date once the bin has been placed?

We understand that the project timeline can shift, and we do our best to accommodate changing needs. Please contact us as soon as possible if you need to adjust your pickup date or time, and we will do our best to accommodate the change.

How is the bin rental price calculated?

Prices are calculated based on factors such as bin size, the type of waste, rental duration, and associated disposal fees. Your estimate will include all associated charges based on the details you provide us at the time of booking.

Do you require a deposit to schedule a bin rental?

Yes – the deposit amount is based on the bin size and what materials you’ll be disposing of.

My project is generating more waste than I anticipated – what do I do?

Reach out to us as soon as possible to discuss the changes. Overfilling your bin may result in additional charges, so our team will advise you on the best way to accommodate the increased volume with as little extra cost as possible.

Do you require customers to sign a contract?

We are a non-contract bin rental company. We believe that you will be fully satisfied with your experience working with us, so we do not require you to sign any kind of contract.